Order Archive
Access your complete purchase history, track patterns, download documents, and quickly reorder your favorite items with just one click.
Accessing Your Order History
Where to Find Your Orders
- Desktop: Account → My Orders
- Mobile App: Profile → Order History
- Quick Access: Header menu → Recent Orders
Order List View
Your order history displays:
- Order number and date
- Total amount paid
- Current status
- Number of items
- Delivery/completion date
- Quick action buttons
Filtering Orders
Find specific orders quickly:
- By Date: Last 30 days, 3 months, 6 months, year, custom range
- By Status: All, Delivered, Processing, Cancelled, Returned
- By Amount: Price ranges
- By Vendor: Specific seller orders
- Search: Order number, product name, vendor
Understanding Order Details
Order Information Page
Click any order to see:
Order Summary
- Order ID and date placed
- Payment method used
- Delivery address
- Contact information
- Order status timeline
Items Ordered
- Product images and names
- Quantities and prices
- Vendor information
- Product links (if still available)
- Bargained prices (if applicable)
Cost Breakdown
- Subtotal
- Shipping costs
- Taxes/VAT
- Discounts applied
- Total paid
Delivery Information
- Carrier and tracking number
- Delivery date/time
- Recipient name
- Delivery proof/signature
Available Order Actions
For Delivered Orders
- Leave Review: Rate products and vendors
- Return/Exchange: Initiate return process
- Buy Again: Quick reorder
- Download Invoice: PDF receipt
For Active Orders
- Track Package: Real-time tracking
- Contact Vendor: Direct messaging
- Cancel Order: Before shipping only
Invoices & Receipts
Downloading Documents
- Go to order details page
- Click "Download Invoice" button
- Choose format (PDF recommended)
- Save or print document
Invoice Contents
- digiMall header and contact info
- Invoice number and date
- Buyer information
- Seller details
- Itemized product list
- Payment details
- Tax breakdown
- Terms and conditions
Using Invoices
- Tax purposes: VAT documentation
- Business expenses: Accounting records
- Warranty claims: Proof of purchase
- Returns: Required for some returns
Invoice Tip
Download and save invoices immediately after delivery. Invoices may not be available for orders older than 2 years due to data retention policies.
Reordering Items
Quick Reorder
Three ways to reorder:
1. Buy Again Button
- Available on each past order
- Adds all items to cart instantly
- Uses current prices (not original)
- Skip unavailable items option
2. Individual Item Reorder
- Click specific product in order
- Add to cart from product page
- Check for updated versions
3. Subscription Orders
- Set up recurring orders
- Choose frequency (weekly, monthly)
- Auto-delivery of essentials
- Cancel or modify anytime
Reorder Considerations
- Prices may have changed
- Products may be out of stock
- Vendors may no longer be active
- Shipping costs may differ
- New promotions may be available
Smart Reordering
Before reordering, check if the vendor has new products or bundle deals. You might find better value or upgraded versions of your previous purchases!
Order History Features
Order Analytics
View your shopping patterns:
- Total spent over time
- Favorite categories
- Top vendors purchased from
- Average order value
- Shopping frequency
Export Options
- Export to CSV/Excel
- Date range selection
- Include/exclude details
- Email export file