Contact Us

We're here to help! Get in touch with our support team for any questions, concerns, or feedback about your shopping experience.

Phone Support

Call us for immediate assistance

Email Support

Send us an email and we'll respond within 24 hours

Business Hours

Monday - Friday: 9:00 AM - 5:00 PM WAT

Emergency support only

Office Location

Lagos, Nigeria

Visit our office during business hours for in-person support

Send us a Message

Fill out the form below and we'll get back to you as soon as possible.

Frequently Asked Questions

How can I track my order?

You can track your order by logging into your account and visiting the "My Orders" section. You'll receive tracking updates via email and SMS.

What is your return policy?

We offer a 30-day return policy for most items. Items must be in original condition with tags attached. Visit our Returns page for more details.

How do I change my delivery address?

You can update your delivery address in your account settings under "Addresses". For orders already placed, contact us immediately.

What payment methods do you accept?

We accept Visa, Mastercard, Verve, Bank Transfer, USSD, and Wallet payments. All transactions are secure and encrypted.