Welcome to digiMall!
digiMall is Nigeria's premium e-commerce platform with unique features like real-time price bargaining, escrow protection, and integrated logistics. This guide will help you get started.
Creating Your Account
To start shopping on digiMall, you'll need to create a free account. Here's how:
- Click the "Join" button in the top navigation bar
- Enter your email address and create a secure password
- Verify your email by clicking the link we send you
- Complete your profile with your name and phone number
- Add a delivery address (you can add multiple addresses later)
Pro Tip
Verify your phone number to unlock additional features like SMS notifications for order updates and enhanced account security.
Browsing Products
digiMall offers multiple ways to discover products:
Categories
Browse through our organized categories including:
- Electronics: Phones, laptops, accessories, and gadgets
- Fashion: Clothing, shoes, bags, and jewelry
- Home & Living: Furniture, decor, kitchen items
- Beauty & Health: Cosmetics, skincare, wellness products
- And many more...
Homepage Features
- Featured Products: Curated selection of trending items
- Flash Sales: Limited-time offers with significant discounts
- New Arrivals: Recently added products
- Top Vendors: Products from highly-rated sellers
Using Search
Our advanced search system helps you find exactly what you need:
Search Features
- Auto-complete: Get suggestions as you type
- Search History: Quick access to your recent searches
- Trending Searches: See what's popular right now
- Voice Search: Use your microphone to search (on supported devices)
Search Tips
- Use specific product names or model numbers for best results
- Try searching by brand name + product type (e.g., "Samsung phones")
- Use filters to narrow down results by price, location, rating, etc.
Understanding Product Listings
Each product listing contains important information to help you make informed decisions:
Product Card Information
- Product Images: Multiple photos showing different angles
- Price: Current price in Naira (₦)
- Bargain Button: Start price negotiation with the seller
- Rating: Average customer rating (1-5 stars)
- Reviews: Number of customer reviews
- Vendor Name: The seller's business name
- Location: Where the item ships from
- Availability: Stock status (In Stock, Low Stock, Out of Stock)
Product Details Page
Click on any product to see:
- Detailed description and specifications
- Shipping information and costs
- Return policy
- Customer reviews with photos
- Similar products
- Vendor information and ratings
Vendor Information
Before making a purchase, review the vendor's profile:
Vendor Badges
- Verified Vendor: Identity and business verified by digiMall
- Top Rated: Consistently high customer ratings
- Fast Shipper: Quick order processing and delivery
Vendor Metrics
- Response Time: How quickly they respond to inquiries
- Order Completion Rate: Percentage of successful orders
- Customer Rating: Average rating from buyers
- Total Sales: Number of completed transactions
Safety Tip
Always check vendor ratings and reviews before making a purchase. Look for verified vendors with high ratings and positive feedback for the best shopping experience.
Next Steps
Now that you understand the basics, you're ready to: