digiMall System Status
All digiMall services are currently operational. Our platform monitors 8 microservices with health checks every 5 seconds and maintains 99.9% uptime with automatic error recovery.
Current System Status
All Systems Operational
Platform Components
digiMall's platform consists of multiple components working together:
Core Infrastructure
Real-Time Features
Third-Party Integrations
Health Check System
digiMall implements comprehensive health monitoring:
Monitoring Details
Performance Metrics
Recent Maintenance History
Scheduled Maintenance Completed
Database optimization and security updates
Performance Optimization Deployed
Improved API response times and image loading speeds
New Feature Release
Enhanced mobile responsive design and checkout flow improvements
Planned Maintenance
No Planned Maintenance
No scheduled maintenance windows are currently planned. Any future maintenance will be announced at least 48 hours in advance with minimal service disruption.
How to Check System Status
Real-Time Status Check
- 1. Visit digiMall website and look for any status banners
- 2. Check if all features (login, search, checkout) are working
- 3. Access the system health API at
/api/health - 4. Contact support if you notice widespread issues
Status Indicators
Incident Response Process
When system issues occur, digiMall follows a structured response process:
Detection & Alert
Automated monitoring detects issues within 30 seconds
Assessment
Technical team assesses impact and severity within 5 minutes
Response & Communication
Status updates posted and recovery process initiated
Resolution & Follow-up
Service restored with post-incident analysis and improvements
Status Updates
During any service disruptions, status updates will be posted on the digiMall website banner and customers will be notified through multiple channels including email and SMS where appropriate.
Contacting Support During Outages
If you're experiencing issues that might be related to system problems:
Emergency Line
+234 800 EMERGENCY (24/7 for critical issues)
Status Inquiries
support@digimall.ng (monitored continuously)
Please check this status page first before contacting support, as many issues are system-wide and already being addressed by our technical team.