Platform Performance Optimization

Improve digiMall loading speeds, fix slow pages, and optimize your browsing experience

7 min read
digiMall Technical Team

digiMall Performance Architecture

digiMall uses Next.js 15 with server-side rendering, automatic image optimization, API caching, and performance monitoring to deliver fast loading times under 3 seconds.

Performance Standards

digiMall is designed for optimal performance with the following benchmarks:

✅ Target Performance Metrics

Page Load Time: Under 3 seconds
API Response Time: Under 200ms
Image Loading: Progressive with lazy loading
Time to Interactive: Under 2 seconds

Common Performance Issues

Slow Page Loading

Issue: Pages Take More Than 5 Seconds to Load

Possible Causes:
  • • Slow internet connection (below 1 Mbps)
  • • Browser cache filled with outdated data
  • • Too many browser tabs open
  • • Background apps consuming bandwidth
  • • Server-side performance issues
Solutions:
  1. 1. Test Your Connection: Use a speed test to verify you have at least 1 Mbps
  2. 2. Clear Browser Cache: Ctrl+Shift+Delete (Windows) or Cmd+Shift+Delete (Mac)
  3. 3. Close Unnecessary Tabs: Keep only digiMall and essential tabs open
  4. 4. Pause Downloads: Stop any file downloads or streaming
  5. 5. Check System Status: Visit our status page to check for known issues

Issue: Images Loading Slowly or Not at All

digiMall's Image Optimization:
  • • Next.js Image component with automatic optimization
  • • Progressive loading with low-quality placeholders
  • • Lazy loading for images below the fold
  • • Multiple formats (WebP, JPEG) based on browser support
Troubleshooting:
  1. 1. Check if images load on other websites
  2. 2. Disable ad blockers temporarily
  3. 3. Try a different browser to isolate the issue
  4. 4. Clear browser cache and reload the page

API and Network Issues

Issue: "Request timed out" or "Network Error" Messages

digiMall's Error Handling:
  • • 30-second timeout for client requests
  • • 15-second timeout for server requests
  • • Automatic retry with exponential backoff (3 attempts)
  • • Comprehensive error messages for troubleshooting
Solutions:
  1. 1. Wait and Retry: System automatically retries failed requests
  2. 2. Check Connection: Ensure stable internet connectivity
  3. 3. Refresh the Page: F5 or Ctrl+R to reload
  4. 4. Try Different Network: Switch to mobile data or different WiFi

Browser-Specific Optimization

Chrome Performance Tips

Optimize Chrome for digiMall

  1. Enable Hardware Acceleration:
    Settings → Advanced → System → "Use hardware acceleration when available"
  2. Manage Memory Usage:
    Type chrome://settings/system → "Continue running background apps when Google Chrome is closed" (disable)
  3. Clear Browsing Data Regularly:
    Settings → Privacy and security → Clear browsing data → Select "All time"
  4. Update Chrome:
    Menu → Help → About Google Chrome (automatically updates)

Firefox Performance Tips

Optimize Firefox for digiMall

  1. Enable Performance Features:
    Settings → General → Performance → "Use recommended performance settings"
  2. Adjust Content Process Limit:
    Type about:config → Search for dom.ipc.processCount → Set to 4-8
  3. Clear Cache and Data:
    Settings → Privacy & Security → Cookies and Site Data → Clear Data

System Requirements for Optimal Performance

Minimum System Requirements

RAM: 2 GB (4 GB recommended)
CPU: Dual-core 1.8 GHz
Internet: 1 Mbps (5 Mbps recommended)
Screen: 1024×768 resolution

Recommended for Best Performance

RAM: 8 GB or more
CPU: Quad-core 2.4 GHz or better
Internet: 10 Mbps or faster
Storage: 1 GB free space for cache

Advanced Performance Monitoring

Using Browser Developer Tools

Performance Analysis Steps:

  1. Open Developer Tools:
    Press F12 or Right-click → "Inspect Element"
  2. Navigate to Performance Tab:
    Click "Performance" (Chrome) or "Performance" (Firefox)
  3. Record Page Load:
    Click Record → Refresh page → Stop recording after load completes
  4. Analyze Results:
    Look for slow network requests, large JavaScript execution, or layout shifts

Key Performance Indicators

First Contentful Paint (FCP)

Should be under 1.8 seconds

Time to Interactive (TTI)

Should be under 3.8 seconds

Cumulative Layout Shift (CLS)

Should be under 0.1

Network Optimization

Connection Quality Check

Test Your Connection Quality

  1. 1. Visit a speed test website (e.g., speedtest.net)
  2. 2. Check ping (should be under 100ms for optimal experience)
  3. 3. Verify download speed (minimum 1 Mbps, recommended 5+ Mbps)
  4. 4. Test upload speed (minimum 0.5 Mbps for file uploads)

WiFi Optimization

  • Position: Stay close to your WiFi router
  • Interference: Avoid microwaves and other electronics
  • Bandwidth: Limit other devices' internet usage
  • Frequency: Use 5GHz WiFi if available (less congested)

Mobile Performance

iOS Safari Optimization

iPhone/iPad Performance Tips

  • • Close background apps: Double-tap home button → swipe up on apps
  • • Clear Safari cache: Settings → Safari → Clear History and Website Data
  • • Update iOS: Settings → General → Software Update
  • • Free up storage: Delete unused apps and photos

Android Chrome Optimization

Android Performance Tips

  • • Close recent apps: Use task manager or recent apps button
  • • Clear Chrome data: Settings → Apps → Chrome → Storage → Clear Cache
  • • Update Chrome: Google Play Store → Search Chrome → Update
  • • Enable Data Saver: Chrome → Settings → Data Saver → On

Performance Monitoring

digiMall continuously monitors performance metrics and automatically optimizes based on usage patterns. If you notice consistent performance issues, our system may be experiencing high load, which typically resolves within minutes.

When to Contact Support

Contact our technical support team if you experience:

  • Consistent page load times over 10 seconds
  • Frequent timeout errors despite good internet connection
  • Performance issues that persist after trying all troubleshooting steps
  • Error messages indicating server-side performance problems

Please include your browser version, internet speed test results, and specific pages affected when contacting support.

Need More Help?

If this article didn't solve your issue, our technical support team is here to help.