Supported Browsers
digiMall supports modern browsers with >0.3% market share. We recommend Chrome 90+, Firefox 88+, Safari 14+, or Edge 90+ for the best experience.
Browser Requirements
digiMall is built with Next.js 15 and requires modern browser features for optimal performance:
✅ Fully Supported Browsers
- • Chrome 90+ - Recommended for best performance
- • Firefox 88+ - Full feature compatibility
- • Safari 14+ - Optimized for macOS and iOS
- • Edge 90+ - Full Chromium support
- • Mobile browsers - Latest versions on iOS 12+ and Android 8+
⚠️ Limited Support
- • Internet Explorer - Not supported (use Edge instead)
- • Opera Mini - Limited functionality due to proxy rendering
- • Very old browser versions - May experience compatibility issues
Common Browser Issues
Google Chrome Problems
Issue: Page Won't Load or Displays Incorrectly
Solutions:
- 1. Clear cache: Chrome Menu → More Tools → Clear Browsing Data
- 2. Try incognito mode: Ctrl+Shift+N (Windows) or Cmd+Shift+N (Mac)
- 3. Disable extensions: Menu → Extensions → Toggle off all extensions
- 4. Update Chrome: Menu → Help → About Google Chrome
Issue: Login or Authentication Problems
Solutions:
- 1. Enable cookies: Settings → Privacy and security → Cookies
- 2. Allow digiMall cookies: Add [*.]digimall.ng to allowed sites
- 3. Disable "Block third-party cookies" temporarily
Mozilla Firefox Problems
Issue: Enhanced Tracking Protection Blocking Features
Solutions:
- 1. Click the shield icon in the address bar
- 2. Turn off Enhanced Tracking Protection for digiMall
- 3. Or go to Settings → Privacy & Security → add digiMall to exceptions
Issue: WebSocket Connection Failures
Solutions:
- 1. Check if any ad blockers are blocking WebSocket connections
- 2. Disable "Resist Fingerprinting" if enabled
- 3. Try Firefox in Safe Mode: Help → Troubleshoot Mode
Safari Problems
Issue: Intelligent Tracking Prevention Blocking
Solutions:
- 1. Safari → Preferences → Privacy
- 2. Uncheck "Prevent cross-site tracking" temporarily
- 3. Or add digiMall to trusted sites
Issue: Mobile Safari Performance
Solutions:
- 1. Close other browser tabs and apps
- 2. Update to the latest iOS version
- 3. Restart Safari if pages become unresponsive
Essential Browser Settings
For optimal digiMall experience, ensure these settings are enabled:
Required Settings Checklist:
Performance Optimization
Optimize your browser for better digiMall performance:
Browser Maintenance
- Clear cache regularly: Prevents outdated files from causing issues
- Update your browser: Latest versions have performance improvements
- Manage extensions: Too many extensions can slow down browsing
- Close unused tabs: Each tab consumes memory and processing power
Hardware Acceleration
Enable Hardware Acceleration
Mobile Browser Considerations
digiMall is optimized for mobile browsers, but some considerations apply:
iOS Safari
- • Works best on iOS 12 or later
- • May require manual refresh after switching apps
- • Add to Home Screen for app-like experience
Android Chrome
- • Optimal on Android 8.0 or later
- • Enable "Desktop site" if mobile view has issues
- • Clear app data if experiencing persistent problems
Browser Testing
digiMall is continuously tested across all major browsers. If you encounter browser-specific issues, please report them to our technical support team with your browser version and operating system details.
Getting Browser Information
When contacting support about browser issues, please provide:
- Browser name and exact version number
- Operating system and version
- List of installed browser extensions
- Screenshots of any error messages
- Steps that led to the problem
Quick Browser Information
To quickly get your browser info: Type chrome://version/ (Chrome),about:support (Firefox), or check your browser's "About" section in the menu.