Offer Basics
Creating Compelling Offers
An effective offer combines the right price point with persuasive messaging. digiMall's offer system supports rich formatting, attachments, and conditional terms to help you create professional proposals that vendors take seriously.
Success Rate
Average offer acceptance rate
Response Time
Average vendor response time
Essential Offer Components
Competitive Price Point
Research similar products and set a price that's attractive but reasonable (typically 10-25% below asking price)
Clear Justification
Explain why your offer is fair - mention market research, bulk purchase, immediate payment, etc.
Professional Tone
Maintain respectful, business-like communication while showing genuine interest in the product
Terms and Conditions
Specify payment method, delivery requirements, inspection period, and any other relevant terms
Strategic Considerations
Timing Your Offers
Optimal Timing
- Business Hours: 9am-6pm weekdays
- Fresh Listings: Within 24-48 hours
- Month-End: Vendors clearing inventory
- Seasonal Sales: During promotional periods
Avoid These Times
- Very Late/Early: Outside business hours
- Weekends: Lower response rates
- High Demand: When item is trending
- Just Listed: First few hours of listing
Price Anchoring Strategies
Conservative
10-15% below asking
Higher acceptance rate
Balanced
15-25% below asking
Optimal savings/success
Aggressive
25-35% below asking
Maximum savings potential
Start with a slightly lower offer than your target price to leave room for negotiation. Most vendors expect 1-2 rounds of counter-offers before reaching a final agreement.
Types of Offers
Instant Buy Offer
A competitive offer with immediate payment and pickup, typically 5-15% below asking price.
High-demand items, new listings, urgent purchases
Negotiation Starter
A reasonable opening offer designed to start a conversation, typically 15-25% below asking.
Standard negotiations, building vendor relationships
Bundle Offer
Combine multiple items for a package deal, often achieving better per-item pricing.
Multiple items from same vendor, bulk purchases
Conditional Offer
Offer contingent on specific conditions like warranty, accessories, or delivery terms.
High-value items, when you need specific terms
Managing Your Offers
Offer Status Tracking
Managing Multiple Offers
Track All Active Offers
Use the "My Offers" dashboard to monitor all pending negotiations
Set Offer Priorities
Focus on high-priority items and respond to counter-offers quickly
Withdraw When Necessary
Cancel offers if you find better alternatives or change your mind
• Maximum 10 active offers per customer
• Maximum 5 offers per product
• 48-hour expiration for standard offers
• 24-hour response time recommended