Account Security Best Practices

Learn how to keep your digiMall account secure with our comprehensive security guide

6 min read
52.3K views
Last updated: January 12, 2025

Password Security

Strong Password Protection

Your password is the first line of defense for your account. A strong, unique password significantly reduces the risk of unauthorized access to your personal and financial information.

Creating a Strong Password

Requirements

  • • At least 8 characters long
  • • Mix of uppercase and lowercase letters
  • • Include numbers and special characters
  • • Avoid dictionary words
  • • Don't use personal information

Password Strength Meter

Weak
Fair
Strong

Changing Your Password

Step 1: Go to Account → Security Settings
Step 2: Click "Change Password"
Step 3: Enter your current password
Step 4: Create and confirm new password
Step 5: Save changes and log in again

Important

Changing your password will log you out from all devices. You'll need to log in again everywhere.

Password Security Tips
  • • Never share your password with anyone
  • • Use a unique password for digiMall (don't reuse from other sites)
  • • Consider using a password manager
  • • Change your password if you suspect it's been compromised
  • • Don't write down your password in plaintext

Login Monitoring

digiMall automatically monitors your login activity to detect suspicious behavior and keep your account secure. Review your login history regularly to spot any unauthorized access.

Recent Login Activity

Chrome on Windows
Lagos, Nigeria • Current session
Now
197.210.*.*
Mobile App - Android
Abuja, Nigeria
2 hours ago
105.112.*.*
Safari on iPhone
Location Unknown • New Device
3 days ago
Failed attempt
Normal Activity
  • • Logins from your usual locations
  • • Familiar devices and browsers
  • • Expected time patterns
  • • Successful login attempts
Suspicious Activity
  • • Logins from new countries
  • • Multiple failed attempts
  • • Unusual time patterns
  • • Unrecognized devices

Login Alerts Settings

Device Management

Manage all devices that have access to your digiMall account. You can see which devices are currently signed in and remotely sign out devices you no longer use or recognize.

Active Sessions

Windows PC - Chrome
Lagos, Nigeria • Last active: Now • Current device
IP: 197.210.*.*Version: 120.0.6099
Current
iPhone - Safari
Abuja, Nigeria • Last active: 3 hours ago
IP: 105.112.*.*iOS 17.2
MacBook - Chrome
Port Harcourt, Nigeria • Last active: 2 days ago
IP: 196.45.*.*macOS 14.2
Device Security Tips
  • • Regularly review active sessions and sign out unused devices
  • • Always sign out from public or shared computers
  • • If you see unrecognized devices, change your password immediately
  • • Enable automatic logout on mobile devices for added security
  • • Use "Sign Out All Devices" if you suspect unauthorized access

Security Best Practices

Do's

  • Use a strong, unique password
  • Enable two-factor authentication
  • Keep your contact info updated
  • Log out from public devices
  • Monitor login activity regularly
  • Report suspicious activity immediately

Don'ts

  • Share your password with anyone
  • Use the same password on multiple sites
  • Click suspicious links in emails
  • Access your account on unsecured WiFi
  • Ignore security alerts
  • Save passwords in browsers on shared computers

If You Suspect Your Account Is Compromised

Immediate Actions

  1. Change your password immediately
  2. Sign out all other devices
  3. Check recent login activity
  4. Review recent orders and transactions
  5. Update your recovery information

Contact Support

If you notice unauthorized activity:

Security Hotline
+234 (0) 700 DIGIMALL
security@digimall.ng

Account Recovery Information

Keep your recovery information up-to-date to ensure you can regain access to your account if you forget your password or lose access to your primary email.

Recovery Email

Add an alternate email address for password reset and security notifications.

Recovery Phone

Verify your phone number to receive SMS codes for account recovery.

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