Privacy Settings & Data Control Guide

Your Privacy Matters

You have full control over your personal data and privacy settings. This guide helps you understand and manage your privacy preferences on digiMall.

Privacy Overview

digiMall is committed to protecting your privacy and giving you control over your personal information. Our privacy settings allow you to customize how your data is collected, used, and shared.

Key Privacy Principles

Transparency - We clearly explain what data we collect and how it's used
Control - You decide what information to share and how it's used
Security - Your data is protected with bank-level security measures
Minimal Collection - We only collect data necessary for service improvement
Your Rights - You can access, export, or delete your data at any time

Access Your Privacy Settings

Manage all your privacy preferences in one place through your Privacy Dashboard.

Cookies are small files that help improve your browsing experience. You can control which types of cookies digiMall uses.

Cookie Categories

Essential Cookies (Required)

These cookies are necessary for the website to function properly.

• User authentication and login sessions
• Shopping cart functionality
• Form submissions and data saving
• Security and fraud prevention

Analytics & Performance (Optional)

Help us understand how you use our website to improve your experience.

• Page visit tracking and user behavior
• Performance monitoring and error detection
• Popular content identification
• Site optimization and improvement

Personalization (Optional)

Enable personalized content and recommendations.

• Personalized product recommendations
• Recently viewed items and browsing history
• Customized content and offers
• Enhanced shopping experience

Marketing & Advertising (Optional)

Allow relevant ads and promotional content.

• Targeted product advertisements
• Cross-site tracking for ad relevance
• Social media integration
• Marketing campaign effectiveness

Managing Cookie Preferences

Visit your Privacy Settings
Navigate to "Cookie Preferences"
Toggle each category on or off based on your preferences
Click "Save Changes" to apply your settings
Your preferences are saved and applied immediately

Data Collection

Understanding what data we collect helps you make informed privacy decisions.

Types of Data We Collect

Account Information

Name, email address, and phone number
Profile information and preferences
Account security settings
Communication preferences

Shopping Activity

Products viewed, searched, and purchased
Shopping cart contents and wishlist items
Order history and transaction details
Product reviews and ratings

Technical Information

Device type, browser, and operating system
IP address and general location
Page views and click patterns
Performance and error logs

Communication Data

Customer support conversations
Survey responses and feedback
Marketing email interactions
Notification preferences

Personalization Controls

Control how your data is used to personalize your digiMall experience.

Personalization Features

Product Recommendations

Based on your browsing and purchase history:

Suggested products on homepage
"Frequently bought together" suggestions
Personalized deals and offers
Category-specific recommendations

Search Enhancement

Auto-complete suggestions based on your searches
Popular searches in your area
Trending products in your categories
Recently viewed items in search results

Content Customization

Personalized homepage layout
Relevant blog posts and articles
Customized email newsletters
Location-based content and offers

Disabling Personalization

You can opt out of personalization while still using digiMall:

Go to Privacy Settings
Find "Personalization" settings
Toggle off features you don't want
Your experience will become more generic but still functional

Marketing Preferences

Control how digiMall communicates with you about promotions, deals, and updates.

Communication Channels

Email Marketing

Promotional emails and special offers
New product announcements
Personalized deal recommendations
Abandoned cart reminders

SMS Marketing

Flash sale notifications
Order updates and delivery alerts
Exclusive mobile-only deals
Account security notifications

Push Notifications

Price drop alerts on wishlist items
Back-in-stock notifications
Limited-time offers
App-specific promotions

Marketing Opt-Out Options

You can unsubscribe from marketing communications at any time:

Email - Click "Unsubscribe" in any marketing email
SMS - Reply "STOP" to any marketing text
Push Notifications - Disable in your device settings
All Marketing - Use the master opt-out in your privacy settings

Your Data Rights

You have comprehensive rights regarding your personal data under privacy laws.

Right to Access

You can request a copy of all personal data we have about you:

Account and profile information
Shopping history and preferences
Communication records
Technical and usage data

Right to Export

Download your data in a portable format:

Go to Privacy Settings
Click "Request Data Export"
Choose which data to include
Receive download link via email (usually within 48 hours)

Right to Deletion

Request permanent deletion of your personal data:

Partial deletion - Remove specific data categories
Complete deletion - Remove all personal data and close account
Processing time - Up to 30 days for complete deletion
Legal obligations - Some data may be retained for legal reasons

Account Deletion Warning

Deleting your data will permanently close your account and cannot be undone. Consider exporting your data first.

Right to Correction

Update or correct inaccurate personal information:

Edit profile information in account settings
Update preferences and communication settings
Contact support for complex data corrections
Changes are applied immediately

Right to Object

Object to certain uses of your personal data:

Direct marketing and promotional communications
Automated decision-making and profiling
Data processing based on legitimate interests
Cross-site tracking and advertising

Privacy Compliance

digiMall complies with international privacy laws including GDPR, CCPA, and Nigerian Data Protection Regulation (NDPR).

Contact Our Privacy Team

For privacy-related questions or to exercise your data rights:

Email: privacy@digimall.ng
Privacy Settings: Online Privacy Dashboard
Support: Contact Customer Support
Response Time: Within 30 days for privacy requests